shipping and returns policy
Data Collection: Pura Customs collects personal information such as name, address, email, and payment details to process orders and provide customer support.
Data Processing: All data collected is securely handled by our website host, Squarespace, as well as payment processors Stripe and PayPal. These partners are committed to safeguarding your information.
Information Usage: Your data is used to fulfill orders, communicate with you about your purchase, and improve our services. We do not sell or share your information with third parties for marketing purposes.
Payment Security: When you make a purchase, your payment information is encrypted and processed directly by Stripe or PayPal. Pura Customs does not collect or store your payment details.
Marketing Communications: If you opt-in to receive marketing emails, we may send you promotional offers and updates. You can unsubscribe at any time by following the instructions in the email.
Cookies: Our website uses cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, but this may affect certain functionalities of the site.
Data Retention: We retain your information only as long as necessary to fulfill orders and comply with legal obligations. You can request deletion of your data by contacting our customer support team.
Policy Updates: We may update our privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.
Contact Us: If you have any questions or concerns about our privacy practices, please contact us at support@puracustoms.com.
This privacy policy was last updated on 03/05/2024.